Certification means the crew has completed Ardex training, installs to Ardex spec, and delivers the documentation that activates system-level warranty. Laval Concrete holds certified-installer status so your Ardex project gets full system coverage, not just product replacement.
Without certification, Ardex products carry product warranty, which replaces the material if it fails. With certification, the warranty extends to system level, covering labor, removal, and the cost of correcting the failure. On a waterproofing or overlay project, that difference is substantial.
We maintain certification across the Ardex product range we use regularly. The crew has completed Ardex training on prep, primer, mix ratios, application method, and cure protocols for each system. That training translates to consistent execution and the documentation that supports system warranty at project close.
At quote, we confirm which Ardex system your project requires (overlay, self-leveling underlayment, repair mortar, or waterproofing) and verify that system is within our certification scope.
Execute to certified spec
Installation follows the Ardex specification for that system, including substrate prep, primer application, mix ratios, placement method, and curing conditions. The crew has been trained on each step.
Capture install documentation
During the install, we record as-built dimensions, batch records, installation photographs, and any required testing or measurements to support the warranty submission.
Register warranty and hand off
The complete documentation package is submitted to Ardex for system warranty registration. A copy is delivered to you at project close for your records and future reference.
Warranty scope explained
System Warranty vs. Product Warranty
Product warranty covers the cost of replacement material if the product fails. System warranty covers the labor, removal, and correction cost if the installed system fails. For commercial projects, the difference is significant. A failed waterproofing membrane under product warranty gets you new membrane; under system warranty, you get the labor to remove the failed system, install the replacement, and restore any overlying work.
Our certification scope includes the Ardex products we install regularly. When you coordinate with our self-leveling underlayment or repair mortar services, the certification status applies across the project. Check with us at quote time for less common Ardex products.
What certification covers, how warranty differs, training scope, and project documentation.
Crew has completed Ardex training on specific systems, follows Ardex install spec, and submits documentation supporting Ardex system warranty. Not every contractor handling Ardex products has certification; we maintain it because it changes what customers actually receive.
Product warranty replaces a failed material; system warranty addresses the actual cost of correcting a failure (labor, demolition of overlying work, consequential damage). For commercial projects especially, the difference is significant.
Our certification covers the Ardex products we install regularly: overlays, SLU, repair mortars, waterproofing systems. Less common products may require additional verification; we confirm at quote time.
As-built dimensions, batch records, install photographs, any required testing. The package is submitted to Ardex for system warranty registration and a copy is delivered to you at handoff.
Slightly, reflecting the training, documentation, and submission overhead. The cost difference is small compared to the value of system warranty over product warranty on commercial projects.
Client reviews
What Laval Clients Say About Certified Ardex Install
System warranty on our Ardex waterproofing install. The cert paperwork was delivered at handoff; if anything fails, the warranty covers the actual cost. Real value for commercial work.
Z. W5
Property Manager, Laval
★★★★★
They are the only certified Ardex installer we work with on overlay projects. The warranty submission is part of the install package, not an extra. That changes the value of the install.
Y. W5
Commercial GC, Montreal
★★★★★
Documentation during install was thorough. Photos, batch records, dimensional verification. Our internal compliance file got the warranty paperwork with no follow-up needed.
Q. W5
Facility Director, Terrebonne
★★★★★
They explained the product-warranty vs system-warranty difference clearly at quote time. Made the value of cert install obvious. Worth the small premium.
X. W5
Operations Lead, Longueuil
From the blog
Concrete Guides & Articles
Practical reading on planning, finishes and caring for concrete in Laval.
